Our Expertise
At miCafetal, we pride ourselves on delivering exceptional service, inviting atmospheres, and a diverse range of culinary experiences across multiple environments. Serving millions of customers annually in key locations, we consistently provide memorable dining moments with exciting and distinctive offerings. Upholding the highest standards in every aspect, we ensure that our guests enjoy the very best in food and service, wherever they encounter miCafetal.
With a deep understanding of our customers’ preferences, we craft inclusive culinary experiences, blending local flavors with global favorites. miCafetal operates a variety of innovative casual dining and café concepts, offering a curated selection of international cuisines to meet the tastes of discerning customer
Philosophy & Values
We believe in offering superior quality food and beverages that meet the needs of the modern consumer while delivering a unique shopping experience. Our goal is to create spaces where comfort, convenience, and a pleasant experience take center stage, with a focus on innovation and customer service.
Quality
We select our products with strict criteria to ensure freshness and safety.
Sustainability
We are committed to reducing our environmental footprint through responsible practices.
Community support
We promote local producers and collaborate with the local market.
Innovation
We adapt to new trends and developments in the food and retail sector.
Service
Our main goal is excellent customer service and satisfaction.
Certifications
miCafetal has implemented and operates an integrated Quality, Food Safety, and Environmental Management System in accordance with the international standards:
ISO 9001:2015 & ISO 22000:2018
The food safety management systems ISO 9001:2015 & ISO 22000:2018 serve as tools for risk assessment, identifying critical control points, and establishing a system of preventive controls to ensure the safety of final products and services provided to consumers. These systems demonstrate our respect for environmental protection principles.
miCafetal’s specialized Food Safety team, in collaboration with external consultants, is responsible for monitoring and coordinating the system’s implementation and is available to address any of your questions.
ISO 14001:2015
ISO 45001:2018
Occupational Health & Safety Management System
All environmental factors related to the company’s activities have been evaluated to continuously improve its environmental performance.
Additionally, the company is registered in the National Registry of Producers (EMPA), where it ensures proper management of packaging used in its stores.Furthermore, all potential risks to employee safety have been identified and assessed to ensure the health and safety of the workforce.
